RSC of the Bay Area Joins US Fertility Network to Better Serve Patients

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A letter to our fertility patientsFertility patients with doctor view ultrasound photo | RSC of the San Fransisco Bay Area

For over 35 years, Reproductive Science Center (RSC) has been a pioneer in the fertility field and in serving our fertility patients. We were the first private IVF clinic west of the Mississippi. We had the second live-birth from a frozen embryo in the U.S. We have always been on the cutting edge of the fertility world and ready to tackle new issues as they arise.

We realize navigating life’s uncertainties amidst a global pandemic is challenging. We’re here to remind you that we remain committed to you, our valued patients.

Our commitment to our fertility patients will not change

We have now resumed all treatments and procedures throughout our practice locations and devised new care solutions in this environment that offer you a personalized, expert experience in the nurturing, supportive setting you’ve come to expect. That will not change – that’s our commitment to you.

US Fertility (USF)

However, you will notice some changes on the business side of our practice in the upcoming weeks and months. RSC has joined forces with several other premier fertility practices across the nation forming a new group called US Fertility (USF). We are excited about our new partnership and will remain a physician owned practice.

This new partnership will translate into faster, better service on the non-clinical side of your RSC fertility patient journey.

USF will enable us to better serve you by providing more robust back-end infrastructure and support for administrative tasks. As always, our focus is on patient care and the patient experience.

We’re honored that you selected RSC to help you grow your family, and we’re here for you every step of the way. Please see below for frequently asked questions and answers.

Sincerely,
The physicians at Reproductive Science Center


Frequently asked questions

 

Q: Is RSC still a viable fertility practice?

A: Yes, absolutely. We are stronger than ever and here to serve our fertility patients.

Q: Will my doctor or clinical care team change as a result?

A: No, there will not be any staffing changes.

Q: Will RSC’s clinical care offerings change as a result?

A: No, there will be no changes to RSC’s offerings to our fertility patients.

Q: Will RSC’s financial programs and discounts change as a result?

A: No, there will be no changes to our financial programs and discounts.

Q: Will any of RSC’s contracts with insurance providers or rates change as a result?

A: This will remain the same.

Q: Will my medical records remain secure and private?

A: Absolutely. The secure environment protecting your medical records will remain intact and private.

Q: Will I retain access to my medical and billing records?

A: Yes. The RSC Patient Portal will only enhance and expand in functionality over the coming weeks and months.