Care Team Program Offers Patients Ease of Treatment, Piece of Mind

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Reproductive Science Center launches care team program, providing a team approach to personal and convenient care

San Francisco East Bay, CA (July 26, 2012) – Reproductive Science Center is proud to announce the Care Team Program for patients.

In an effort to provide unparalleled customer service, all patients will be assigned a “Care Team” consisting of a Reproductive Science Center physician, financial counselor, registered nurse team lead or case manager, and two M.A. additional case managers.

Patients can enjoy the ease of an informed team and a readily available resource for information on treatment plans, financial inquiries, and appointment information. A Care Team member will always be available during the week, on weekends and on holidays.

To improve patient communication and access, call center staff has also been increased to ensure personalized care. Text and email appointment reminders will also be available.

“Fertility treatment can be a difficult process for couples,” says Dr. Louis Weckstein, medical director of Reproductive Science Center. “We want to make each facet of treatment as easy as possible for patients, while providing superior customer service.”

To learn more about the Care Team Program contact Karen Volpe, Director of Operations at 925-973-5022 or JoAnne Brian, Director of Practice Development at 925-973-5008.

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Reproductive Science Center

Established in 1983, two years after the first successful birth through in vitro fertilization (IVF) in the U.S., Reproductive Science Center of the San Francisco Bay Area was responsible for the nation’s second successful birth of a baby from a frozen embryo. Today RSC is recognized for its pregnancy rates and work with egg donors and egg recipients from northern California, the U.S., Asia, India and from around the world. RSC is a trusted destination for patients pursuing medical tourism. For more information, please visit www.rscbayarea.com.

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Kaitlyn DuBose PR & Social Media Specialist 303-382-2999 Send email